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Shipping & Returns
SHIPPING POLICY
The shipping options may vary depending on the delivery address, what time you make your purchase and item availability. At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
We aim for 2-4 business days on all orders to Sydney, Melbourne, Adelaide, Perth, Canberra and Brisbane placed between Monday and Friday before 16:00 AET. If this is not possible, we will show you the estimated time of delivery at the time of purchase.
RETURN & REFUND POLICY
You can only return online orders via post (including click and collect)
Send us an enquiry on our 'Contact Us' page and we can send you a returns label.
Please print the label, add your order number to the label where specified, pack & drop off at your nearest to Post Office.
Once received, we'll process the refund and notify you via email. Your refund may take up to 10 days to be processed. The refund will be made via the same payment method used to make the purchase.
You will receive email confirmation of the return once it has been completed.
If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.